Terms of service

Welcome to Fragnam. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.

General

All products available on Fragnam are handcrafted décor candles and wax pieces. Due to the handmade nature of our products, slight variations in color, design, or finish may occur.

Product Use

Our candles and wax products are intended for home décor and fragrance purposes only. Customers should follow proper candle safety practices when using any burning candles.

Orders

Once an order is placed, you will receive a confirmation email or message. Fragnam reserves the right to cancel or refuse an order if there are issues related to product availability, pricing errors, or suspicious activity.

Pricing

All prices listed on our website are displayed in local currency and may change without prior notice. Shipping charges, if applicable, will be shown at checkout.

Shipping

Orders are processed and shipped according to our Shipping Policy. Delivery timelines may vary depending on location and courier service availability.

Returns & Replacements

Returns and replacements are handled according to our Return & Replacement Policy. Requests must follow the conditions mentioned in that policy.

Intellectual Property

All content on the Fragnam website, including images, product designs, text, and branding, is the property of Fragnam and may not be copied or used without permission.